Returns and exchanges
Last updated September 4, 2026
You have 30 days from delivery to return or exchange any item that is unworn, unwashed, and has its tags attached.
How to start a return
- Email us with your order number and the item you want to return or exchange.
- We reply within one business day with a return label or drop-off instructions.
- Pack the item in its original packaging where possible and send it back.
- Once it arrives and passes inspection, we ship your exchange or issue your refund.
Exchanges
We ship exchanges as soon as we confirm the return is on its way, so you are not waiting on the post. If the size or colour you want is out of stock, we refund instead.
What cannot be returned
- Underwear-style items (briefs, liners) for hygiene reasons.
- Items marked final sale.
- Gift cards.
- Bulky training equipment once assembled, unless faulty.
Return shipping
Within the Philippines, return shipping is free for exchanges and for faulty items; for refunds we deduct a flat $5.00. International return shipping is paid by the customer unless the item is faulty.
Faulty items
If something fails within 12 months of purchase through normal use, contact us with photos. We repair, replace, or refund at our cost.